Return Policy

At HabeshaDress.Store, we want you to love what you ordered. If you’re not completely satisfied, you may be eligible to return the item under the guidelines below.

Return Window

  • You may request a return within 14 days of receiving your order.

Eligibility for Returns

To qualify for a return:

  • Items must be unused, unworn, unwashed, and in their original condition.

  • Tags, packaging, and any accessories must be intact.

  • Custom-made or personalized dresses (including modified design, size, or color) are non-returnable.

Return Shipping

  • Buyers are responsible for return shipping costs.

  • Returns must be sent to our designated location in Ethiopia.

  • We recommend using a trackable shipping service to avoid issues.

Return Process

  1. Email us at contact@habeshadress.store to request a Return Authorization Number (RAN).

  2. Clearly write the RAN on the return package.

  3. Ship the item to the address provided in the return instructions.

  4. Once received and inspected, we will notify you of the return status.

Items Not Accepted for Return

  • Worn or damaged dresses.

  • Custom orders or tailored dresses.

  • Returns sent without a valid RAN.